TOPIC: Have never been successful syncing

One more thing you could try for me if you don't mind.

Can you make a completely new thinking rock file
delete and reinstall the thinking rock app from the iPhone
Add a few actions to your new file and try to sync.

We have had a case in the past where someones main trx file had some inconsistencies that stopes it syncing.

Thanks
S8

You need to ensure you install all the latest modules updates on TR desktop after the install (Plugins/Install Tab, Reload button).We have released a new sync module to fix the problem mentioned by Section8.

Hi Guys,

i am having the same problem since a few days.
Syncing is only one way, TR on the iPhone is blank after syncing (I have been syncing successfully since weeks, but now I have the same problem as thomas).
With two differences:
1) I am using windows XP
2) Sometimes the app crashes and the iPhone returns to the home screen.

And: The Sync window on my PC has never closed after syncing. I always had to close TR and start it again. Up to now just closing TR and restarting it seemed to be simpler than going into trouble shooting, but never the less it's annoying.

Hope you can help.
Best Regards,
Harald

Thanks for the suggestions. This is what I did to solve:

Suggestion from Claire: I attempted to reinstall the plugins. However, I realized that I was not on the latest 3.1 update center (www.trgtd.com.au/tr/updates/3.1/updates.xml). I deinstalled the iPhone plug in, connected to the latest update center, and downloaded the latest iPhone plugin.

Result: sync did not work.



Suggestion from S8. I deinstalled the iphone app and reinstalled. Created a new TR file and successfully synced. good.

Then I synced to my old TR file. That successfully synced (i tested various scenarios pushing data back and forth). All seems well.

So maybe it a a combination of the plugin and iphone app?


Thanks for your help....

See what I did to solve. Good luck!

Hey Thomas.

Great news that you've managed to get it going ok.
Thanks for the update.
S8